Shipping Policy

At our company, we strive to deliver a seamless and satisfying shopping experience for our international customers. As part of this commitment, we provide a transparent and simple shipping policy. We offer FREE WORLDWIDE SHIPPING on on all orders.

Shipping Coverage

We currently ship to the following countries:

• United States
• Canada
• United Kingdom
• Australia

Free Shipping

• Free Worldwide Shipping: We offer free worldwide shipping to all supported countries.

Estimated Delivery Schedule

Here's a breakdown of our typical delivery timeline:

• 
  Orders must be placed by 5:00 PM EST. Orders submitted after this cutoff will begin processing the following business day, potentially extending the delivery timeframe by one day.
  
• 
  Orders are typically prepared and dispatched within 1 to 2 business days (Monday through Friday).
  
• 
  Packages are usually in transit for 6 to 8 business days, not including weekends.
  
• 
  You can expect your package to arrive within 7 to 10 business days from the order date.
  

Shipping Carriers

We use reliable delivery partners to ensure your order reaches you safely. Our shipping partners include:

• USPS
• UPS
• FedEx

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Order Tracking page.

Delivery Support

Should any problems arise during the delivery process—such as delays or missing shipments—please get in touch with our customer support team right away. We're here to help and will work promptly to resolve any issues and get your order to you as quickly as possible.

Contact Email: info@jessicafindsusa.com

Thank you for shopping with us.

Your satisfaction is our priority. If your purchase doesn't meet your expectations, we're here to help with a smooth and straightforward return process.

Our Return Policy

Return Period

You may return your items within 30 days from the date of delivery.

Item Condition

Returned items must be unused, in original condition, and sent back in their original packaging, including all tags and accessories.

Simple Process

We strive to make returns as seamless as possible. Our customer support team is always available to guide you through each step.

Return Shipping Costs

If the Item is Faulty

Returns for items that are defective, incorrect, or damaged during shipping are free of charge. We will cover all associated return costs.

If You Change Your Mind

Should you decide to return an item due to a change of mind—such as incorrect size, style preference, or an unwanted purchase—you will be responsible for return shipping. These costs are non-refundable.

Steps to Initiate a Return

1. Get in Touch
   Please email us at info@jessicafindsusa.com with your order number and a brief explanation of your return request.
2. Prepare Your Item
   Carefully repackage the product in its original packaging, including any accessories, documentation, or tags.
3. Ship the Package
   Follow the instructions in the return authorization email to send your parcel back via the appropriate shipping provider.

Processing Your Refund

Inspection & Approval

Once we receive your return, we'll conduct a quality check to confirm that it meets our return guidelines.

Issuing the Refund

Upon approval, we'll process your refund. Depending on your financial institution, the amount will typically reflect in your account within 7 business days.

Need an Exchange?

Looking to exchange your item for a different size, color, or product? We're happy to assist. Just reach out to us and we'll arrange the exchange as quickly and easily as possible.

Items Not Eligible for Return

Certain products may not be returnable due to hygiene or safety considerations. These items will be clearly noted as non-returnable on their product pages.

Contact Email: info@jessicafindsusa.com

Thank you for shopping with us.